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The government backed schemes are: Deposit Protection Service . The DPS customer service centre operates Monday to Friday from 8am-6pm and on Saturdays from 9am-1pm. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. In Scotland, the government-approved schemes are: You also have the option to opt-out of these cookies. This category only includes cookies that ensures basic functionalities and security features of the website. Please note our new phone number is 01604 654156. Safeguarding customers’ interests since 2009, we’ve built up an outstanding reputation for trust, honesty and support, whilst raising the bar for standards within our industry. We'll assume you're ok with this, but you can opt-out if you wish. We have had many questions from tenants, landlords and agents – please see our Covid-19 resource page for the latest information. NN3 6LG What are the different types of tenancy deposit protection schemes? Become a TDS Custodial member! Registered in England & Wales No 3498808 Registered Office The Pavilions, Bridgwater Road, Bristol, BS13 8AE. Here’s how you can find out which scheme your deposit is protected in. If you have forgotten your member number please call our call centre. There are 2 types of schemes to protect the deposit – a custodial tenancy deposit scheme and an insurance deposit scheme and the landlord decides which scheme to use not the tenant. Comprehensive cover. 0-9. We cover with policies that are user-friendly and easy to understand. We cover with policies that are user-friendly and easy to understand. How helpful was this article? Deposit Protection Service Uk Contact Phone Number is : 0844 4727 000 and Address is The Pavilions, Bridgewater Road, Bristol, BS99 6AA, United Kingdom. The Insured Scheme is where the Landlord or Agent retains the deposit and protection is provided for the duration of the tenancy for a fee. The law states that every Landlord who takes a deposit from a Tenant has to protect that deposit by lodging it with one of 3 tenancy deposit protection schemes. This website uses cookies to improve your experience. Reposit is a new idea and I was unsure how easy it would be to deal with a claim. If you’re a tenant and you’ve paid a deposit to your landlord or letting agent, you may be wondering what happens to it. The basis for this requirement is to stop Landlords utilising a Tenants deposit monies as income elsewhere and to make it easier to obtain the return of your deposit when a Tenancy comes to an end. I can't find my certificate code. Guides. By phone Insured (landlord/agent holds the deposit) 0300 037 1000 Custodial (TDS holds the deposit) MOULTON PARK How to retrieve your deposit through the Deposit Protection Service (DPS): During your tenancy the nominated tenant will have received an email from the DPS confirming the deposit is protected and providing a ‘deposit ID’ and a ‘re-payment ID’ (you may want to … Ask Emma a question; View Frequently Asked Questions There are three government authorised deposit protection schemes, offering both insurance based and custodial based deposit protection. MyDeposits Voice your opinion today and hear what 282 customers have already said. The Covid-19 pandemic is affecting us all, and the health and security of our customers is our priority. We offer a choice of Custodial and Insured schemes and are the biggest provider of deposit protection in the UK. Learn about the landlord deposit scheme from My Deposits that helps you ensure your tenants' deposits are fully protected and that you're compliant with the law. Toggle navigation. ☆ ☆ ☆ ☆ ☆ 0333 321 9401 8.30am to 6.00pm, Monday to Friday We have made it easier for you to manage your Deposit Protections via your online Account. www.hip.insure, You can add any HTML here (admin -> Theme Options -> Promo Popup). There are no registration or annual renewal fees, and is available to letting agents, landlords and organisations. Check My Deposit; News; RRO; Affilate; Contact Us; 03333 443 788 Frequently Asked Questions Toggle navigation. The smart choice for deposit protection Join hundreds of thousands of landlords and agents using TDS’ best-in-class features and service to make their lives easier. Your experience can help others make better choices. The Dispute Service Limited is a company registered in England and Wales with number 4851694. Email: complaints@depositprotection.com. The Deposit Protection ServICE is a Government agency of United Kingdom situated in Bridgwater Road, Bristol, United Kingdom. SDIC administers the Deposit Insurance Scheme and Policy Owners' Protection Scheme in Singapore. Call 01604 521106 or go to our Contact page to get in touch. By Email: General enquiries about the scheme info@mydepositsni.co.uk. Tenants can purchase a no deposit guarantee for the equivalent of … Phone Number Change. We’re authorised by the government to protect deposits for tenancies in England and Wales. Custodial. TDS. Do you agree with Deposit Protection Scheme's TrustScore? Your deposit is protected in our insurance scheme if: – Your membership number begins with a number e.g. Tenancy Deposit Scheme If you don’t rent your home on an assured shorthold tenancy, your landlord can accept valuable items (for example a car or watch) as a deposit … These cookies do not store any personal information. Q. If you have not been able to find the answer to your enquiry via our Virtual Customer Service Agent or our Frequently Asked Questions, you can contact us using the Online Form. 18 & 19 BABBAGE HOUSE If a Landlord fails to lodge the deposit with one of the 3 tenancy protection schemes within 30 days of the date on which the deposit was provided by the Tenant the Landlord will be subject to a penalty. Here are our helpful guides and templates to help letting agents, landlords and tenants understand Custodial deposit protection: Whether you’re a letting agent, landlord or tenant, here‘s everything you need to know about our Insured scheme: Deposit disputes and the Alternative Dispute Resolution Process From continuous cover, without renewal, for up to 10 years, to no exclusions on insurance, you can be sure to know exactly what’s what. As the home of deposit protection, we’ve got it covered. Landlords have an obligation to pay deposits received from Tenants into a deposit protection scheme. It handles issues related to deposit protection servICE in United Kingdom. Be wary of using Deposit Protection Scheme I have been waiting for a response from Deposit Protection Scheme since October. Call us on 03333219401 Contact us. The landlord or agent must hand over the tenant’s deposit money to the custodial scheme to hold for the duration of the tenancy. The three schemes are: My Deposits . Zero Deposit is the only deposit replacement scheme that works with 79% of the top UK estate agentsᐩ, who have chosen a deposit replacement option, and is FCA regulated. We provide tenancy deposit protection for Agents and Landlords. [email protected] This website uses cookies to improve your experience while you navigate through the website. Average rents grow throughout 2020 - The DPS Rent Index Q4 2020 My Deposits is a leading UK provider of tenancy deposit protection schemes and advice for Tenants, Landlords and Agents. Opening hours are: Monday to Friday - 08:00 to 19:00; Saturday - 09:00 to 13:00; By Post: mydeposits Northern Ireland Premiere House 1st Floor Elstree Way Borehamwood Hertfordshire WD6 1JH. NORTHAMPTON Please contact us. Phone: 01604 654156 All landlords and letting agents are able to use the custodial scheme. Tenancy start date: Search . We will respond to your promptly as part of our high customer service standards. We protect our customers’ investments and properties by accrediting only carefully selected professional trades people with a proven history of delivering excellent customer satisfaction. Hi I would like to say a big thank you for your help and advice you all have been great to work with and I am very happy with the outcome I would recommend you to anyone that has the same problem I have had thank u very much Julie /Lisa and Andrea big thumbs up xx, Deposit Recovery Claims Ltd, 145 Edge Lane, Liverpool, L7 2PF |, Copyright © 2021 Deposit Recovery Claims Ltd. With Home Improvement Protection there’s no hidden small print. Subject to receiving a valid insurance policy and as per the T&C’s enclosed within the policy document. If you don’t have access to your Deposit Protection Certificate code or Deposit Account Number, please use the form below to search for your deposit by entering information about your tenancy. These cookies will be stored in your browser only with your consent. Necessary cookies are absolutely essential for the website to function properly. Contact My Deposits with any questions or enquiries by email, phone, fax, or by post. The quickest and easiest way to get in touch is to call the DPS customer service telephone number listed below. Telephone 0330 303 0030. If you wish to speak with a Customer Service Agent you can call us on +44 (0) 370 707 1677 or, alternatively, you can call us using an online telephone calling service such as Skype … The DPS Contact Telephone Number. With Home Improvement Protection there’s no hidden small print. All claims are dealt with under “No Win No Fee” agreements and the work is conducted by deposit specialists firm Mckays Solicitors Ltd from start to finish. Insurance. Be very wary of using this organisation - when you ring their phone number it cuts you off and they do not answer emails. Our review of the claim questionnaire is free. Ask Emma a question; View Frequently Asked Questions Email: TDS is the longest running tenancy deposit protection scheme in the UK. NORTHAMPTON SCIENCE PARK Please note our new phone number is 01604 654156, The phone lines are open from 9am-5pm Monday to Friday. As a Zero Deposit landlord, you receive protection equal to a six-week deposit, even after the deposit cap! No payment is required at the outset to start your claim. Tenancy Deposit Scheme. DPS If you are calling from outside the UK, you can call 0843 816 6327. Under the legislation, the deposit must be protected with a government approved tenancy deposit protection scheme and the Prescribed Information issued to the tenant within 30 calendar days of you recieving the deposit money. Select your preferred tenancy deposit protection scheme below. Join over 150,000 UK landlords and benefit from affordable deposit protection services, excellent customer service … (You can find your membership number on your welcome email from info@mydeposits.co.uk) – You still have the deposit in your bank account We suggest you create a static block and put it here using shortcode. But opting out of some of these cookies may have an effect on your browsing experience. With our custodial scheme, you pay the deposit to us and we protect the money for free. Agent / Landlord. Please request a callback below or leave us a message in the contact form. Landlords continue to ignore the law in this regard and to assist Tenants (we do not act for Landlords) we have a team of experienced lawyers operating on cases around the UK enforcing Tenants rights against Landlords and obtaining compensation on behalf of Tenants from Landlords who have failed to comply with their obligations. Scheme authorised by. The Insured Scheme is where the Landlord or Agent retains the deposit and protection is provided for the duration of the tenancy for a fee. It is mandatory to procure user consent prior to running these cookies on your website. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. The penalty is likely to be between 1-3 times the amount of deposit paid. Scheme authorised by. You will also be offered After the Event Insurance for increased protection against any adverse costs. This alongside our partnership with The Dispute Service means you are in safe hands. As the home of deposit protection we've got you covered. For enquiries about the Custodial deposit protection service: KINGS PARK ROAD The penalty is likely to be between 1-3 times the amount of deposit paid. We also use third-party cookies that help us analyze and understand how you use this website. The Deposit Protection Service The Pavilions, Bridgwater Road, Bristol, BS13 8AE. Join the 282 people who’ve already reviewed Deposit Protection Scheme. Recently, one of my tenants has left … If a Landlord fails to lodge the deposit with one of the 3 tenancy protection schemes within 30 days of the date on which the deposit was provided by the Tenant the Landlord will be subject to a penalty. Contact Us. Contact us today. Reposit has provided my tenants with a more affordable option than the traditional deposit scheme and at no cost to me, the Landlord. Fax number: 0845 634 5406. If you have already created an Insured scheme account by telephone but don't yet have an online account you can add online access here. I'm about to start a tenancy; I'm reaching the end of a tenancy; I want to know more about disputes; I'd like some renting guidance; Learning centre. There are no registration or annual renewal fees, and is available to letting agents, landlords and organisations. Submitting a single deposit; I'd like some letting guidance; I'm a tenant. Call 01604 521106 or go to our Contact page to get in touch. A Zero Deposit™ guarantee makes renting better for everyone involved. To receiving a valid Insurance policy and as per the T & ’! Create a static block and put it here using shortcode situated in Bridgwater Road, Bristol United! Our call centre some of these cookies will be stored in your browser only with your consent protect. Page for the website to function properly excellent customer Service … Fax number: 0845 5406! We suggest you create a static block and put it here using shortcode please a... Longest running tenancy deposit protection Service is a company registered in England Wales! To deal with a claim today and hear what 282 customers have already said it cuts you off and do! 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